TERMS OF USE

Rathand.com (operated by Rattan Merchandise) provides its services to you subject to the notices, terms, and conditions set forth in these Terms of Use (“Terms”).
By accessing, browsing, or using Rathand.com, you agree to comply with and be bound by these Terms.

When you use any Rathand.com service (such as Product Reviews, Credits, Custom Order Requests, etc.), you are subject to all applicable guidelines, policies, and rules, which are incorporated herein by reference.

Rathand.com reserves the right to modify these Terms at any time without prior notice.
If you are under 18, you may use Rathand.com only under the supervision of a parent or legal guardian.

By using the site, you accept and agree to these Terms.
Please read them carefully.

Privacy Policy

Use of Rathand.com is governed by our Privacy Policy, which describes how your information is collected and used.

Content Posted on the Site

You are responsible for any content you upload, post, or transmit on Rathand.com. This includes:

• Notes

• Messages

• Photos

• Videos

• Audio

• Ideas

• Drawings

• Reviews

By submitting content, you grant Rattan Merchandise / Rathand.com a worldwide, perpetual, irrevocable right to use, reproduce, modify, publish, distribute, and display such content in accordance with our Privacy Policy.
You are not entitled to compensation for the content you submit.

You warrant that your content does not infringe any third-party rights or violate any laws.

Relation to Brands & Manufacturers

Rathand.com is an independent reseller and is not affiliated with any brands unless explicitly stated.
All products sold are genuine, procured from reliable suppliers and distributors.
In some cases, the product listing may display: “Sold by [Supplier/Distributor]”.

Import Duties & Customs Clearance

All products designated as international imports may be subject to import duties.
The applicable duties are included in the product price displayed on Rathand.com.

By placing an order, you authorize Rathand.com and its logistics partners to:

• Act as your agent for customs clearance

• Pay duties and taxes on your behalf

• Process required import documentation

Duties and tax estimates may vary depending on classification and assessment by Indian authorities.
You agree not to dispute Rathand.com's classification or duty estimation.

Rathand.com is strictly for consumer use, not bulk resale.
Any liabilities arising from unauthorized resale are solely the customer's responsibility.

Rules of Conduct

You agree NOT to:

• Post copyrighted or proprietary material without permission

• Upload offensive, obscene, hateful, threatening, or harmful content

• Harass or intimidate others

• Promote illegal activities

• Upload viruses or malicious code

• Attempt unauthorized access

• Engage in spam, chain letters, junk mail

• Violate privacy rights of others

• Post content involving minors without legal authorization

• Advertise or solicit without written approval

• Engage in gambling or illegal activities

• Interfere with other users' enjoyment of the site

Rathand.com reserves the right to monitor, edit, or remove content that violates these Terms.

You acknowledge that unauthorized users (“hackers”) may access content or personal data, and Rathand.com is not liable for such risks.

Other Businesses

Rathand.com is not responsible for:

• Actions

• Products

• Services

• Content

of third-party businesses linked on our site.

We do not warrant or endorse offerings of third-party websites.

Links

The Site may contain external links for your convenience.
Rathand.com is not responsible for the content or practices of linked websites.

You may link to Rathand.com only if the link:

• Does not imply sponsorship or endorsement

• Does not use our trademarks without permission

• Does not frame our content without written approval

Disclaimer of Warranties

The site and all content, products, and services are provided on an “as is” and “as available” basis.

Rathand.com does not warrant that:

• The site will always be available

• Information is accurate, complete, or error-free

• The site is free from viruses or harmful components

Some jurisdictions do not allow limitations of warranties; in such cases, limited liability will apply to the maximum extent permitted by law.

Product Descriptions

Rathand.com attempts to be as accurate as possible.
However, we do not warrant that descriptions or content are accurate, complete, or error-free.
If a product is not as described, your remedy is to return it unused.

Pricing / Typographical Errors

Product prices may vary due to:

• Supplier changes

• Typographical errors

• Technical issues

If a discrepancy is found:

• Contact us within 72 hours

• Refund of the difference (if applicable) will be processed

• Rathand.com may correct or cancel orders

Refunds for COD orders are processed via cheque/bank transfer.

Limitation of Liability

Rathand.com shall not be liable for:

• Indirect, incidental, special, or consequential damages

• Loss arising from use of products or content

• Errors in advertisement or product listing

Your maximum remedy is limited to the product price paid.

Your Account

You are responsible for:

• Maintaining confidentiality of your account

• All activity under your login

Products for minors must be purchased by adults.

Foreign Product Purchases

All items listed as “foreign products” are directly imported by Rattan Merchandise.

Prices include shipping and customs duty.

You are the importer for personal use.

Copyright Complaints

If you believe your content was copied improperly, contact:
legal@rathand.com

Risk of Loss

Risk transfers to you upon delivery to the shipping carrier.

Modification of Terms

Rathand.com may modify these Terms at any time. Continued use constitutes acceptance.

Governing Law & Jurisdiction

These Terms are governed by Indian law.
All disputes are subject to Delhi jurisdiction (or your preferred city — tell me if you want to change this).

Arbitration shall be held in Mumbai, under the Arbitration & Conciliation Act, 1996.

Objectionable Material

By using the site, you understand you may encounter content deemed offensive by some. Rathand.com is not liable for such exposure.

Indemnity

You agree to indemnify and hold harmless Rattan Merchandise and its affiliates against any claims or losses arising from:

• Your use of the site

• Your breach of Terms

• Violation of laws

• Infringement of third-party rights

Termination

Rathand.com may terminate access at any time without notice.

Upon termination, you must destroy all downloaded materials.

Force Majeure

Rathand.com is not responsible for delays due to:

• Natural disasters

• Strikes

• Wars

• Civil disturbances

• Government actions

• Unforeseen circumstances

You Agree and Confirm

You agree:

• That incorrect addresses causing redelivery charges will be your responsibility

• To use the site lawfully

• To provide true information when requested

• To verify product details before ordering

• To accept delivery at the address provided

Quality & Warranty

Products are sourced from reliable suppliers.
Warranty claims must be directed to the original manufacturer unless stated otherwise.

Rathand.com may assist in communication when required.

Contact Us

This electronic record is generated automatically and requires no physical or digital signatures.